Returns & Exchanges
At Erilan, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return policy for all unworn items with original tags. If your new piece isn't the perfect fit, we provide easy exchanges or full refunds to ensure your wardrobe is exactly as you envisioned.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and labels remain securely attached.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized courier location.
- 4.Receive Your Refund
Once our quality team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.